2nd Tier Support Engineer

Job Listing No: 9740000

2nd Tier Support Engineer

Pro Development Group – Johannesburg, Gauteng – We are looking for a 2 nd tier IT support engineer, who will predominantly be required to complete on-site visits at client premises. Our Client provides outsourced IT managed services, so the primary technical requirement is proficiency in the Windows operating system. This role is to address all day to day IT related issues and manage 3 rd party service providers. Requirements: – 2 Years Project Management experience in an IT Managed service environment – Must be able to compile IT Related Reports and present findings and recommendations. – Excellent desktop troubleshooting skills on Windows OS – Intermediate Windows server knowledge – Intermediate AD knowledge – Intermediate WAN experience – A+, N+ and any other additional Microsoft certifications – Must have a driver’s licence and own extremely reliable vehicle (this is critical for the role as the person will be required to travel to client sites in and around Jhb) Skills: – Excellent communication skills – Outstanding customer se… – Permanent – Full-time

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