Avaya Engineer (L1)

Job Listing No: 9740000

Avaya Engineer (L1)

Cape Town, Western Cape – Company Description Do you want to be the person who exceeds your potential? If you have a desire to succeed and drive your own career, Dimension Data offers you the opportunity to make that happen. Job Description We are currently looking for a Comms Engineer (L1) to support the business in achieving its strategic objectives. The Comms Engineer (L1) focuses on first line support for standard and low complexity incidents. Monitor infrastructure They ensure that assigned infrastructure at the client site is configured, installed, tested and operational. In this regard they will perform necessary checks, apply monitoring tools and respond to alerts. Where software is a component of the solution they will also take responsibility for ensuring that the software is installed and configured according to client requirements. Identify problems and errors The Comms Engineer (L1) identifies problems and errors prior to or when they occur. He or she will log all such incidents in a… – Permanent – Full-time

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