Call Centre Manager

Job Listing No: 9740000

Call Centre Manager

Call Centre Staffing – Cape Town, Western Cape – In this position you will be required to: 1. Implement operations in line with the regional operational procedures and direct the execution of operating policies to support overall business and company policies and objectives. 2. Establish performance goals, allocate resources and assess the policies of senior management to ensure that client SLA’s and contractual agreements are met. 3. Establish, build and maintain successful working relationships with clients and manage their escalations and complaints. 4. Ensure sustained and profitable growth throughout the contractual lifecycle and establish and manage an operational budget. 5. Effectively manage a team of Operations Specialists, their resources, development and overall performance. 6. Produce and distribute reports to relevant stakeholders highlighting key metrics to support decision making…. – Permanent – Full-time

Apply for this job.




Similar Jobs For "Call Centre Manager"



 Jobs by Indeed job search

Unit Manager-Obstetrics/ NICU/ Nursery

Company: IMFORCE MANAGEMENT HOLDINGS
Location: Pietermaritzburg, KwaZulu-Natal
UNIT MANAGER -Obstetrics/ NICU/ Nursery*. Cost Centre Management which includes control of equipment and stock.... To apply for this job vacancy in IMFORCE MANAGEMENT HOLDINGS you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 3 hours ago

PERSONNEL ASSISTANT/OFFICE MANAGER - PLETTENBERG BAY

Company: Plum Personnel | Garden Route
Location: Plettenberg Bay, Western Cape
EXECUTIVE PA/OFFICE MANAGER :. Communicating with Property Managers; The successful candidate will be responsible for accurate data entry in different cost... To apply for this job vacancy in Plum Personnel | Garden Route you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 2 hours ago

Customer Service Assistant

Company: Gumtree.co.za
Location: Daniëlskuil, Northern Cape
Customer Service Assistant – R10 300- To be generally responsible for the Reception areas.- To answer incoming calls on the switchboard.- Meet and greet... To apply for this job vacancy in Gumtree.co.za you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 10 hours ago

Senior Customer Engineer

Company: Business Connexion
Location: Centurion, Gauteng 0157
Demonstrate and install software, train staff and resolves problems CONTEXT Be aware of changes in clients strategic objectives and ICT requirements Take... To apply for this job vacancy in Business Connexion you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 7 hours ago

Store Manager: Sterns Bronkhorstspruit

Company: The Foschini Group
Location: Mpumalanga
Proven experience operating at a Store Manager level. With over 200 stores located in prime shopping centres and CBDs in Southern Africa, The Jewellery Division... To apply for this job vacancy in The Foschini Group you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 20 hours ago






Note: This job listing with titled "Call Centre Manager" was indexed from different job portals. This job might be expired or closed for accepting CV's so we suggest to browse it from the new jobs menu of this site. Our website is an open community website for assisting job seeker so if you found some broken links or error in our site don't hesitate to contact us to fix the issue. Thank you for using our free services.


Get updated on daily job vacancies!

Be updated by pressing the Facebook Like or G+1 button bellow.