Call Centre Manager

Job Listing No: 9740000

Call Centre Manager

Call Centre Staffing – Cape Town, Western Cape – In this position you will be required to: 1. Implement operations in line with the regional operational procedures and direct the execution of operating policies to support overall business and company policies and objectives. 2. Establish performance goals, allocate resources and assess the policies of senior management to ensure that client SLA’s and contractual agreements are met. 3. Establish, build and maintain successful working relationships with clients and manage their escalations and complaints. 4. Ensure sustained and profitable growth throughout the contractual lifecycle and establish and manage an operational budget. 5. Effectively manage a team of Operations Specialists, their resources, development and overall performance. 6. Produce and distribute reports to relevant stakeholders highlighting key metrics to support decision making…. – Permanent – Full-time

Apply for this job.




Similar Jobs For "Call Centre Manager"



 Jobs by Indeed job search

Duty Manager for 5 * Hotel in Cape Winelands

Company: HotelJobs.co.za
Location: Stellenbosch, Western Cape
I am searching for a dynamic, experienced and energitic Duty Manager to join the team at a 5*. Be present at reception to assist with arrivals and departures... To apply for this job vacancy in HotelJobs.co.za you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 3 hours ago

Buildings and Facilities Supervisor Cape Town

Company: Isilukmo Staffing (CPT)
Location: Cape Town, Western Cape
Chain Management (SCM) and Shared Services Centre (SSC). The Supervisor Building and Facilities Maintenance reporting to the Manager Building and Facilities... To apply for this job vacancy in Isilukmo Staffing (CPT) you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 7 hours ago

Technical Assistant - Kirkwood - WZ

Company: Gumtree.co.za
Location: Kirkwood, Eastern Cape
Work in a rural area, 170 km away from the nearest main centre. Advising farmers on a personal level and assisting the Technical Manager in technical tasks and... To apply for this job vacancy in Gumtree.co.za you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 6 hours ago

Manager Sales and Retentions - Gauteng

Company: Gumtree.co.za
Location: Johannesburg, Gauteng
Minimum of 5 years of having managed contact centre managers and team leaders or in a management capacity. Manage efficiencies within the contact centre.... To apply for this job vacancy in Gumtree.co.za you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 12 hours ago

Retail Admin Manager

Company: Stodels
Location: City of Cape Town, Western Cape
Multi Award Winning NurseryStodels is looking for a dynamic Retail Admin Manager to head up the Admin department at the Kenilworth Garden Centre.... To apply for this job vacancy in Stodels you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 12 hours ago






Note: This job listing with titled "Call Centre Manager" was indexed from different job portals. This job might be expired or closed for accepting CV's so we suggest to browse it from the new jobs menu of this site. Our website is an open community website for assisting job seeker so if you found some broken links or error in our site don't hesitate to contact us to fix the issue. Thank you for using our free services.


Get updated on daily job vacancies!

Be updated by pressing the Facebook Like or G+1 button bellow.