Contact Centre Consultant
UPD – West Rand, Gauteng – We are looking to recruit a permanent Contact Centre Consultant to work for United Pharmaceutical Distributors (UPD). The role will be based at Lea Glen, Roodepoort and will report to the Call Centre Supervisor.Experience and Education: Matric or NQF Level 4· Minimum 2 years in a customer Service related environment· Pharmaceutical Distribution experience. Job related knowledge and skills: Knowledge of Microsoft Word, outlook and Excel. Excellent communications skills and telephone etiquette.· Good Knowledge of contact centre procedures. Competencies required: Adhering to Principles and Values· Presenting and Communicating Information· Delivering Results and Meeting Customer Expectations· Coping with Pressures and Setbacks· Working with People Note: Kindly consider your application unsuccessful 2 weeks after the closing datePurpose To deliver a professional, effective and efficient customer service to clients on both incoming and outgoing calls, focusing on increasing company sales and… – Permanent – Full-timeApply for this job.