French speaking call centre agent CanadianQuebec French
Kpmg – Pretoria, Gauteng – 26 August Province * Akasia, City of Tshwane, Gauteng Description * Purpose of the Job: The Ethics Line is an inbound 24 hour call centre based in PTA North and the primary role of the Operator would be to answer fraud and ethics related calls in English AND Canadian/Quebec French. The successful candidate will be required to work shifts and be appointed as an independent contractor. Key job duties or responsibilities: 1. Answer incoming calls timeously and ensure that the caller is assisted in a polite and professional manner 2. Ensure that the information conveyed by the caller is accurately captured, comprehended and documented 3. Ensure that anonymity and confidentiality is provided – where required 4. Prepare a professional and detailed report containing information obtained above 5. Assess urgency and sensitivity of information and classify the report accordingly 6. Handle various administrative tasks (including translating reports into English) – where required Cri… – Permanent – Full-timeApply for this job.