Helpdesk Agent – ISP industry – Stellenbosch

Job Listing No: 9740000

Helpdesk Agent – ISP industry – Stellenbosch

South Cape Recruitment – Stellenbosch, Western Cape – Fast Growing ISP company based in Stellenbosch is looking for a Dynamic, IT orientated Helpdesk Agent to join their team.The Helpdesk Agent assist clients via telephone and email, with internet service issues and provide support for network related queries on Midrotik and Ubiquiti equipment setups.Responsibilities:Supplying clients with general information regarding their Wireless service & responding on emailHelping clients with basic support queries and assist with basic troubleshootingLog tickets for all client queries and escalate as necessaryAccurately screen incoming calls, redirecting calls and taking messagesSolve basic configuration issuesDocument basic processes as well as required external escalation steps and contact info when assisting with escalationsContinue studies and research outside of office hoursEscalate issues accordingly to Tier 2 Engineers Qualification and Experience:Grade 12 / Senior CertificatePrevious experience within an ISP environment will be an added adv… – Permanent – Full-time

Apply for this job.




Similar Jobs For "Helpdesk Agent – ISP industry – Stellenbosch"



 Jobs by Indeed job search

Technology Operations Manager

Company: Staffing Direct
Location: Centurion, Gauteng
/ B.Tech with industry recognized certifications like CCNA, CCNP, ITIL / ITSM. An industry recognized certification like ITIL / ITSM is an advantage.... To apply for this job vacancy in Staffing Direct you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 59 minutes ago

Call Centre Team Leader

Company: LMP RECRUIT
Location: Rosebank, Gauteng
Check and monitor the daily helpdesk reports. Minimum 2-years related supervisor experience in a call Centre environment within the insurance industry.... To apply for this job vacancy in LMP RECRUIT you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 13 hours ago

Regional Helpdesk Agent - BLOEMFONTEIN

Company: MMI Holdings
Location: Braamfontein, Gauteng
Knowledge of medical schemes industry will be an added advantage. Should you experience any technical problems when uploading your CV, Please contact the... To apply for this job vacancy in MMI Holdings you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 19 hours ago

Risk Officer

Company: MMI Holdings
Location: Centurion, Gauteng
Knowledge of MMI business or related industry would be an advantage. To apply, please follow the official system application process and get in touch with the... To apply for this job vacancy in MMI Holdings you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 19 hours ago

Service Consultant

Company: MMI Holdings
Location: Durban, KwaZulu-Natal
Good understanding of the industry would be an advantage. A strong understanding of the medical aid and short term insurance industry will be advantageous.... To apply for this job vacancy in MMI Holdings you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 19 hours ago






Note: This job listing with titled "Helpdesk Agent – ISP industry – Stellenbosch" was indexed from different job portals. This job might be expired or closed for accepting CV's so we suggest to browse it from the new jobs menu of this site. Our website is an open community website for assisting job seeker so if you found some broken links or error in our site don't hesitate to contact us to fix the issue. Thank you for using our free services.


Get updated on daily job vacancies!

Be updated by pressing the Facebook Like or G+1 button bellow.