It End User Computing Technician (cape Town)

Job Listing No: 9740000

It End User Computing Technician (cape Town)

IT End User Computing Technician Required in Cape Town Requirements: Grade 12 Matric University Degree Diploma Microsoft Certified Desktop Support Technician(MCDST) Experience and Skills: Experience with ITIL and COBIT Experience with Microsoft Windows systems and technologies Skype for Business and telephony systems Video Conferencing and A V systems Experience on an IT Service Management Systems Mac OSX and IOS Familiar with Disk Encryption technologies and anti-virus solutions Network connectivity and troubleshooting 1 Year IT Experience Global Remote Experience Responsibilities: Providing 1st line IT support Ensure the troubleshooting actions are recorded Calls are correctly assigned Maintain IT Inventory and Asset registry Office moves and other tasks Responsible for morning checks and reporting issues Impeccable IT assistance across all departments and regions Case Management Project and non-project related tasks as and when assigned Completion of tasks assigned by senior Manage Available stock of IT Equipment and service Adhere to company and departmental policies and procedures Applicants must reside in CAPE TOWN or surrounding area. Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful. Interested? Please visit our website www.mprtc.co.za to submit your CV or for more information.

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