Microsoft Exchange Engineer

Job Listing No: 9740000

Microsoft Exchange Engineer

Recru-IT – Cape Town, Western Cape – Role purpose:The role is responsible for providing a professional third-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.Through preemptive service incident and resolution activities, this role will restore service to clients by managing incidents and seeing them through to an effective resolution.Their primary objective is to ensure all requests, process events and resolution incidents result in zero missed SLA conditions.The role is responsible for managing incidents of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems.This position uses considerable judgement and independent analysis within defined policies and practices.Experience & Qualifications:Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)ITIL v3 FoundationRelevant MCSE certification, such as:MCSE: Cloud Plat… – Permanent – Full-time

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