Prostaff Holdings – Johannesburg, Gauteng – Minimum requirements for the role: Tertiary BTech Diploma or BCom Degree is essential. Minimum of 3 – 5 years management experience within a wholesale/distribution or manufacturing environment. Must have a basic technical background – IP and trouble-shooting skills Computer literacy is essential with excellent skills in Microsoft packages. Excellent communication and interpersonal skills. The ability to build and foster relationships. Must have flexibility to travel abroad. Must have a valid driver’s license and own car. The successful candidate will be responsible for: Managing and overseeing helpdesk resources, shift work and shift roster. Overseeing the helpdesk technical function and interfacing to customer technical systems, both on a system and a process perspective. Ensuring the helpdesk software is maintained and updated as required. Ensuring that all customer maintenance contracts are managed for their duration and as per the SLA parameters set out in each respe… – Permanent – Full-timeApply for this job.