Project Engineer – Durban

Job Listing No: 9740000

Project Engineer – Durban

MJM Recruitment – Durban, KwaZulu-Natal – • Provide 2nd and 3rd line support to all Our clients • Provide backup services and support to networking monitoring services (NMS) • To administer, maintain, be accountable and troubleshoot client networks consisting of servers, pc’s printers, switches, firewalls, routers and UPS’s. • Communicate/Escalate to the Service Delivery Manager/Senior Engineers on any issues outside of your control/abilities but owning the problem to completion. • Ensure all calls are logged and be accountable for all logged calls within the SLA and to communicate with the Help desk and ensure successful completion of calls. • Ensure all procedures such as Health checks, Change control and Network documentation is adhered to, up to date and accurate. • Installing approved software and hardware connecting users to networks and providing initial guidance. • Facilitate all IT 3rd Pty activities onsite where it has an impact on the overall IT service to the client. • Establish and control systems access and secur… – Permanent – Full-time

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