Retail Customer Service Manager (Cape Town – Southern Suburbs)

Job Listing No: 9740000

Retail Customer Service Manager (Cape Town – Southern Suburbs)

Cape Town, Western Cape – Main Purpose of the Job: A Retail Customer Relationship-Oriented Manager who has retail business insight in the Advertising, Buying and eCommerce areas in order to maintain and successfully increase client relationship to achieve the company’s objectives. Job Description: Actively engaging with client and building trust. Liaising with Retail Channel and Advertising teams Customer assistance by investigating & resolving customer problems, suggestions & ensuring a fast response to customer Image and Data requests and queries. Attend special promotion meetings with agency and retailers to plan advertising campaigns, system installations, data changes, etc where required. Maintaining good customer relationship with client and promoting the use of the Systems. Keeping up to date with developments in the retail client’s business. Ensure that Data is checked and accurate & products trafficked through Photography and Retouching are Quality checked and delivered on time. Monitor the… – Permanent – Full-time

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