Roving Support Technician

Job Listing No: 9740000

Roving Support Technician

MJM Recruitment – Umhlanga, KwaZulu-Natal – Durban, KwaZulu-Natal – • To administer, maintain, be accountable and troubleshoot the network consisting of servers, pc’s printers, switches, hubs, routers and UPS’s. • To be accountable for all logged calls within the SLA and to communicate with the Help desk and ensure successful completion. • Ensure all procedures such as Health checks, Change control and Network documentation is adhered to, up to date and accurate. • Manage the distribution and retention of data on various storage devices. • Undertake a regular service program, including support of operating systems. • Installing approved software and hardware connecting users to networks and providing initial training. • Facilitate all cabling needed with an approved cabling company. • Ensuring users efficient and effective utilisation of applications and equipment • Establish and control systems access and security • Monitor systems in order to optimise performance and to initiate recovery action after system failures • Assist the customer concerning r… – Permanent – Full-time

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