Software Support Technician (Cape Town)

Job Listing No: 9740000

Software Support Technician (Cape Town)

Western Cape – The main purpose of this position is to manage the JIRA Service Desk and provide support to all users. Key Responsibilities: Analyse, troubleshoot, resolve and escalate incidents and ensure that they are resolved in a timely fashion. Monitor the usage of our client’s users and ensure that the system is used in an optimal manner. Perform data management tasks, user account management and setup. Bug report verification and documentation. Escalate complex support requests to the development team and follow-up on the execution thereof. Provide constant communications and feedback to the development team and users to ensure that all parties are constantly up to date with the incidents. Minimum Requirements: BTech or National Diploma in Information Technology is ideal, but candidates with significant previous experience in Mobile of Telecommunications environments will also be considered. A minimum of 2 years’ experience is required preferably in a Service Desk environment. … – Permanent – Full-time

Apply for this job.




Similar Jobs For "Software Support Technician (Cape Town)"



 Jobs by Indeed job search

IT TECHNICIAN

Company: Aspen Holdings
Location: Western Cape
Diagnose software and hardware problems. Utilize Helpdesk system to support IT requests. Ensure that end-user support is maintained Site wide.... To apply for this job vacancy in Aspen Holdings you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 5 hours ago

SW/Application Tech

Company: Accenture
Location: South Africa
Remote software support using remote tools. Telephonic support / good communication skills. Provide hardware/software support and implement technology at the... To apply for this job vacancy in Accenture you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 1 hour ago

IT Test Analyst

Company: Cape Union Mart Group
Location: Western Cape
Post implementation production support. Conduct manual and automated tests on different software. Cape Union Mart International Group requires a Financial... To apply for this job vacancy in Cape Union Mart Group you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 2 hours ago

Secretary II

Company: Adams&Adams
Location: Pretoria, Gauteng
Attending training session in respect of the team support software. Logging, following up on and reporting on any maintenance or fault queries in respect of the... To apply for this job vacancy in Adams&Adams you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 4 hours ago

System Engineer/ Solution Architect

Company: Insource.ICT / IT EDGE
Location: Johannesburg, Gauteng
They will be invloved in preparation and presenting software demonstration. This dedicated candidate will be involved in providing technical assistance for... To apply for this job vacancy in Insource.ICT / IT EDGE you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 1 hour ago






Note: This job listing with titled "Software Support Technician (Cape Town)" was indexed from different job portals. This job might be expired or closed for accepting CV's so we suggest to browse it from the new jobs menu of this site. Our website is an open community website for assisting job seeker so if you found some broken links or error in our site don't hesitate to contact us to fix the issue. Thank you for using our free services.


Get updated on daily job vacancies!

Be updated by pressing the Facebook Like or G+1 button bellow.