Software Support Technician (Cape Town)

Job Listing No: 9740000

Software Support Technician (Cape Town)

Western Cape – The main purpose of this position is to manage the JIRA Service Desk and provide support to all users. Key Responsibilities: Analyse, troubleshoot, resolve and escalate incidents and ensure that they are resolved in a timely fashion. Monitor the usage of our client’s users and ensure that the system is used in an optimal manner. Perform data management tasks, user account management and setup. Bug report verification and documentation. Escalate complex support requests to the development team and follow-up on the execution thereof. Provide constant communications and feedback to the development team and users to ensure that all parties are constantly up to date with the incidents. Minimum Requirements: BTech or National Diploma in Information Technology is ideal, but candidates with significant previous experience in Mobile of Telecommunications environments will also be considered. A minimum of 2 years’ experience is required preferably in a Service Desk environment. … – Permanent – Full-time

Apply for this job.




Similar Jobs For "Software Support Technician (Cape Town)"



 Jobs by Indeed job search

Software Engineer

Company: Vodafone
Location: Johannesburg, Gauteng
The role of the Software Engineer is to manage, support, develop ETL (Datastage) processes reporting at Vodacom. Support implemented BI solutions by:.... To apply for this job vacancy in Vodafone you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 3 hours ago

Assistant VP - Disposition Cash Operations -SSA

Company: General Electric
Location: Johannesburg, Gauteng
Banking support for change in ownership and related bank account activity. GE is the world's Digital Industrial Company, transforming industry with software... To apply for this job vacancy in General Electric you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 5 hours ago

IT Technical Support Technician (Junior)

Company: Tricruit Recruitment Specialists
Location: Midrand, Gauteng
IT Technical Support Technician (Junior). Support the roll-out of new applications. Seeking IT Technical Support Technician (Junior) Senior with:.... To apply for this job vacancy in Tricruit Recruitment Specialists you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 2 hours ago

Specialist

Company: University of Johannesburg
Location: Auckland Park Kingsway Campus, Gauteng
How to work with the relevant software, installation and operation thereof. If you require technical support / assistance on the UJ e-recruitment website,... To apply for this job vacancy in University of Johannesburg you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 4 hours ago

Project Administrator

Company: MMI Holdings
Location: Centurion, Gauteng
Organise project infrastructure (PC's, access, software) when required. The role will include providing administrative support to the operations team as and... To apply for this job vacancy in MMI Holdings you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 4 hours ago






Note: This job listing with titled "Software Support Technician (Cape Town)" was indexed from different job portals. This job might be expired or closed for accepting CV's so we suggest to browse it from the new jobs menu of this site. Our website is an open community website for assisting job seeker so if you found some broken links or error in our site don't hesitate to contact us to fix the issue. Thank you for using our free services.


Get updated on daily job vacancies!

Be updated by pressing the Facebook Like or G+1 button bellow.